Privacy Policy
Privacy Policy
Last Updated: 21/11/2024
At Alice Caudle Parenting, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our parenting coaching and postnatal doula services.
1. About Us
Alice Caudle Parenting provides parenting coaching, holistic sleep support, and postnatal doula services to families in Frome, Somerset, Wiltshire, Bath, BANES, and globally through online consultations. If you have any questions about this Privacy Policy, please contact us at:
Email: caudlealice@gmail.com
2. Information We Collect
Personal Information: When you book services, sign up for our newsletter, or contact us, we may collect information such as your name, email address, phone number, and postal address.
Payment Information: We use secure payment methods to process your bookings and do not store payment details.
Website Usage Data: We collect data about how you use our website, including your IP address, browser type, and pages visited, to improve our site and services.
3. How We Use Your Information
We use your data to:
Provide parenting coaching and doula services tailored to your needs.
Communicate with you regarding bookings, consultations, and follow-up support.
Send newsletters with parenting tips, sleep strategies, and updates on our services (if you have opted in).
Improve our website and services through usage analysis.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your data in the following cases:
Service Providers: With trusted third parties who assist in delivering our services, such as payment processors.
Legal Requirements: If required by law or to protect the rights of Alice Caudle Parenting.
5. Cookies
Our website uses cookies to improve functionality and user experience. Cookies are small files stored on your device that allow us to remember your preferences and analyse website usage.
You can control or disable cookies in your browser settings. However, doing so may affect your experience on our website.
6. Data Storage and Security
We store your data securely and take appropriate measures to protect it from unauthorised access, alteration, or misuse. Only authorised personnel have access to your personal information.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to update or correct your data if it is inaccurate.
Deletion: You can request that we delete your data, subject to legal or contractual obligations.
Objection: You can opt out of marketing communications at any time.
To exercise these rights, please contact us at [your-email@example.com].
8. Third-Party Links
Our website may contain links to external sites, such as parenting resources or affiliated services. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Please check back regularly to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: caudlealice@gmail.com
Phone: 07789806412